Reviews / Testimonials
“Kind words can be short and easy to speak, but their echoes are truly endless”
– Mother Teresa
Great place – great staff – greater residents!!
17:26 01 May 22
Benton House is lovely, clean and my mom is very happy to live there.Staff turnover is much higher than ideal, but now that the pandemic has slowed, hopefully employee retention will be higher.
20:10 25 Apr 22
Moved my mom in 6 months ago. She is not a social person but has become quite the social butterfly with the encouragement of the team and kindness they have shown has truly changed her life. Everyone that works there is kind and attentive. So happy to know she is being cared for.
13:00 12 Apr 22
My mom has been happy at Benton House since moving there in 2019. It's clean and provides many activities for the residents. The staff is helpful and responsive.
17:24 11 Apr 22
Our dad has been here for many years. Before the pandemic they were consistent at making sure everyone had something to do to keep them engaged and they were excellent at making sure all his needs were met. During the pandemic they were even better at making sure everyone was safe and avoided getting sick. Even more than the average of other assisted living places. We are super happy with how they are taking care of our dad and they make it as fun as possible for him to stay entertained and comfortable. The staff makes him feel like they are part of the family.
17:58 08 Oct 20
My mother moved to Benton House Decatur about a year ago after the death of my father. Mom had just recently moved from another facility in the metro area. Prior to that time, she was a resident in another facility in Georgia. After these changes in residences, we were concerned about mom adjusting to her new normal. Then we found Benton House of Decatur. The administrative team at Benton House worked very diligently with my family to ensure that mom made a smooth transition to her new home. The key to mom's success at the Benton House are the following: a lovely aesthetically appealing and clean facility, multiple recreational activities for the residents, and the availability of Hollie and her staff. The staff's display of positive interactions with mom and the other residents at the Benton House is greatly appreciated.
18:03 28 Sep 20
My dad has lived here for two years now. The staff is attentive and friendly. They have been quick to respond to COVID procedures and still manage to provide residents with activities and interaction where/when appropriate. Facility is clean and well maintained. Food is pretty good, especially the bacon at breakfast!
17:40 28 Sep 20
My mother has been at Benton House Decatur for over a year. Overall, she has had a very good experience at this facility. We liked the fact that the facility is smaller than others we visited with only one level which makes it easier for her to go anywhere without taking an elevator. The pleasant staff and cleanliness of the facility was also a positive.The past 6 months with COVID have been challenging for all of the residents, families and staff. I think that Hollie has done a good job in trying to keep everyone safe. They appear to be following all the state mandated guidelines.Jenny, Activities Director, is a shining star . Her sweet loving spirit has really helped mother get through these trying times during the epidemic. There are many other staff members who have gone out of their way to make her feel comfortable and loved.I would highly recommend Benton House to any family looking for an Assisted Living facility.
16:22 28 Sep 20
Last winter, I realized that I could no longer care for my wife at home. She has advanced Alzheimer's. We were fortunate enough to have her admitted to the Orchard memory-care neighborhood of Benton House in February 2020, just before the pandemic hit. Thank goodness! They're taking great care of her. She's eating well, sleeping well, interacting with residents and staff, and apparently enjoying herself. The memory-care coordinator sends me a report each Friday, sometimes with a video. I'm so grateful to have found Benton House.
17:03 24 Sep 20
The feeling of family is so strong in this community. Residents at the Benton House are so loved by staff and management. There are some special people in this company and their hearts are even bigger than their smiles, believe it or not 🙂
14:29 08 Mar 20
My mother has been living at this home since it opened. I had to move her from another facility which is just around the corner so I am able to compare the care. Hollie and her staff truly care about the residents and they timely respond to any concerns and questions. I can say that since she moved here I have not had to worry about her safety. We did not plan to move my mother again so as her care has increased, Hollie made sure she worked with us to find innovative ways to be able to continue giving her the care she needs.
14:24 16 Dec 19
We recently moved our dad into The Orchards at Benton House. It was a hard decision for us, but Hollie and her staff made the transition as smooth as possible. The staff in The Orchards have gone out of their way to welcome Dad into the community. They have been friendly and respectful. They have taken the time to get to know Dad and his interests. Thank you to Leah, Jasmine, Mimi, Aisha, Jay, Keisha, Daryl and all the staff of The Orchards.
23:31 03 Dec 19
Since the opening of Benton House and my Mom moved in, I have been very impressed with the staff. I can't say enough about how friendly and respectful all have been. Hollie, as Director, truly has the best interests of the residents in mind everyday. She is caring and responsive to families and residents. Jenny, as Activities Director, is one of the most loving people I have ever known. She works full speed everyday, giving her all to her work. I would like to thank all the staff and know that I will leave someone out because I can't think of everyone's names or haven't gotten to know them well yet, but want to mention some who have been there a long while, Vickie, Joanie, Weg, Jackie, Jo, Sylvie, Jazz, William, Justin, Chef K, Mary, Alvin, Regina, Tammy, and all the others. Staff has helped my Mom and me so much and I take comfort in knowing they are taking care of her.
14:12 24 Apr 19
This facility is very nice. It's clean and the staff is kind and very helpful. I really enjoyed everything about my experience. If you're looking for a place for your family member this is the place to consider for sure.
22:58 17 Apr 19
16:58 06 Jun 18
My mom was not able to care for herself any longer but was unwilling to move. As a family we knew that she would not be skipping into any assisted living facility eager to transition. But we found the Staff at Benton House of Decatur to be caring and professional. They have done miraculous work to help mom adjust these 2 months to the point that she is almost happy to be there (this says a lot). She is getting opportunities to socialize but the thing she loves the most is the food! Chef K is marvelous! Now there are some issues with the laundry service and "deep cleaning" but nothing so severe that merits 4 stars. Plus, Hollie is always willing to listen and cares deeply for the residents and their families. Thank you Benton House!
Katrice J Thompson
22:40 03 Jun 18
The Benton House of Decatur is DeKalb County's newest "JEWEL" for the Senior Population. It should be called the Benton House Resort (smile). Whether your needs are Memory Care or Independent Living- your needs will be catered to. I have been part of the Benton House family since the doors opened to this wonderful establishment here in Decatur. Opening a new community as well as learning and getting to know each and every resident personally is a great task- but it is one that the BENTON HOUSE TEAM had a HUGE PASSION for. Our care is individualized to each and every one of our residents and we strive each and every day to give them the BEST quality care that we possibly can. We make it our duty to make our residents feel as though "HOME" is where the heart is.. and to us THIS IS THEIR HOME! Everyone here is ONE BIG FAMILY and it shows- from the moment you walk in the door- you are greeted with warm smiles.. and often hugs- whether it's a member of the Management team or staff. The residents are happy and there is always something fun and exciting going on at BHD (Benton House Decatur). The care staff go above and beyond and they care for the residents as if it were their very own family member. Our Memory Care (Beacon) Neighborhood is the cream of the crop. Sabrina (Beacon Director) has years of experience and she is so awesome at what she does. The residents are engaged in awesome activities as well as outings. There are dedicated staff in this neighborhood who are passionate about caring for residents with memory impairments. Our Maintenance guy- RICK- does the coolest Elvis show in town- and the residents absolutely love it. When it comes to dining- Chef Kay and Ms. Linda will have you licking your fingers and asking for seconds (smile). Andrea our Community Relations Director makes sure that we deliver the care that she promises our families. Jenny our Activities Director keeps the residents active, vibrant, and full of fun-filled days. Joanie- our Business Office Director keeps everything in "CHECK" (ha ha get it check- she's who you will submit your payments to each month). Oh and I almost forgot Katrice- the Resident Services Director (writer of this review)- she is awesome! LOL But seriously, If you are looking for a great place for your loved one- Benton House of Decatur will not disappoint! I am not just saying it because I am a part of the TEAM- I am saying this because each and every single day- I witness 1st hand... our residents receive PURE, TRUE, and UNCONDITIONAL LOVE from the residents, families, staff, and my other Management PEERS!
14:56 09 Mar 18
My experience has been that the staff here is unmatched for professionalism and caring. Joanie, Andrea, Jenny, Hollie, and EVERYONE else-- thank you-!
11:33 02 Dec 17
18:05 25 Oct 17