REVIEWS

Reviews / Testimonials

“Kind words can be short and easy to speak, but their echoes are truly endless”
– Mother Teresa

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Surpassed every requirement on my checklist of must haves

My Dad was a resident of Benton House, including the Beacon memory care unit, for over two years. I sought out the most appropriate facility in the area & Benton House of Douglasville fulfilled & surpassed every requirement on my checklist of must haves. The facility was unbelievingly clean. The food was healthy, nutritious and delicious. The activities were fun, educational & varied ~ something available for everyone. The staff was compassionate, caring, kind, knowledgeable, friendly, etc. It did not take long for them to become family to me. Each person treated my Dad as if he were there Dad, Grandfather and/or favorite uncle. I was kept abreast of everything that was going on with my Dad through phone calls, emails, etc, ~ even photos that are now some of my most treasured memories. When my Dad became ill & passed away, I received the most genuine support, empathy and sympathy from everyone ~ Administration, Nursing, CNA’s, Activity Director, Housekeeping & Food Service alike. I still keep in touch with Benton House staff ~ family always. if I could rate this facility higher than five stars, I would. The care my Dad received far surpassed anything & everything I could have imagined. My loved one was well-cared for & brought me peace knowing he was living out his last years with those who genuinely loved him as I do. I will forever be grateful to this awesome & special facility. Thank you Benton House of Douglasville! You are a major part of my last couple years memories with my Dad. God bless!

Donna Baldwin

We were very impressed with the experience

My father was a resident at the Douglasville Benton House. We were very impressed with the experience as a whole. The facility was exceptionally well maintained. Very clean, well organized, well lit, and cheerful. The professional level of courtesy, friendliness, and willingness to be of service was absolutely outstanding. Every single person on staff, was always willing to offer help or see to our needs. The director, Shelly, the nurse, Jenny, as well as Alicia, and Jody, were always willing to listen to anything we had to say, and then do their best to get it taken care of. I name these people because they are the main ones we dealt with, but everyone from maintenance to cosmetics, to dining, to food prep and all others, were just as pleasant to deal with. It is rare in todays society to see a company truly focus on customer service, but this company do so with grace and poise. Cudos, Will definitely recommend them at any opportunities in the future. I would not hesitate in the slightest to have any member of my family stay here, because I know that they will be taken care of with caring, compassion, and dignity. Other facilities could learn a few things from Benton House model.

L. Harper

I loved the care given my mother

I loved the care given my mother in the memory care area of Benton House. It was so difficult trying to care for her at home and such a relief to have people who were caring and loving to my mom and so helpful to me as well. As long as she was able, there were things for her to do each day as well as a place where she could go outside and enjoy the days. Thank you so much!

Terry Tinsley

By far this one was the better choice

My mother has been a resident at the Benton House in Douglasville for 4 months now. Prior to her residency my husband and I had visited a few other facilities in the area. By far this one was the better choice. After several visits and interviews with the Executive Director (Shelly Ealey) I was more at ease. She displayed a genuine concern for all of the patrons and the importance of providing excellent care for each individuals need under her supervision and through her amazing staff. I visit quite often and am well pleased to see and know this is the right place for my Mom.

Aloma Gamble

You can tell they really care for their residents

The staff are so friendly and helpful. You can tell they really care for their residents

We are very blessed to have our loved ones in the Benton House

We are very blessed to have our loved ones in the Benton House. We dealt with in home caregivers that didn’t work out and found out about the memory care unit through internet and scheduled an appointment and feel in love with the facility and staff. Can not imagine our life without all the love and care they give at the Benton House of Douglasville.

The food

The food is one of the best compliments I have for Benton House.

Thank you

Thank you for the wonderful community you provide for my mother. She is happy and we’re happy.

Google Reviews

Audrey Robbins
Audrey Robbins
00:12 29 Apr 22
I have been working here for 9 years very great company to work for!
Brenda willoughbyray
Brenda willoughbyray
13:06 12 May 21
Great Staff!Love Zula, Shelly and Jennifer is awesome!The whole staff takes care of my mom wonderfully.
David Benedict
David Benedict
21:59 02 May 21
An amazing place that has extremely good care of our loved one. The staff is absolutely the best!!!
Terri Frazier
Terri Frazier
19:21 07 Apr 21
The staff and administration at Benton House Douglasville, GA are superlative! Our mother has been there since the year after they opened-first in Assisted Living and now in Memory Care-almost 10 years. She’s always been exceptionally well cared for, particularly by Jenny, the Nursing Director, and her medical team. Mother feels very much at home in Benton House. She is comfortable and secure, even as she has been transitioned into Hospice again recently. We are especially grateful for how responsive everyone has been to her needs and ours as a family during the pandemic. The Memory Care staff in Beacon under Karen’s leadership is always patient, kind and compassionate. Given the difficult and terribly inconsistent experiences we have encountered with our other Mom over the last three years at a nursing home in North Georgia we know how truly fortunate and blessed we have been in finding Benton House. The facility offers consistent, quality care and support for residents and their families over time-a rare find indeed!
Olivia Albanese
Olivia Albanese
10:18 07 Apr 21
The Benton house of Douglasville is my favorite! The staff is so friendly and they truly care for their residents! Beverly and Jody are the sweetest employees there!
Susan Cunningham
Susan Cunningham
21:06 12 Jan 20
Steven Harris
Steven Harris
23:10 23 Sep 19
Large enough whereby residents and family feel that it has all offerings and capabilities without being so large that one person is just a face. For over seven years they have careed for my family as if it was their own family member. Clean all the time and very pretty grounds. The food is very good, and the activities and short trips keep people active. There are always people from the community coming in and entertaining or ministering or both. They frequently have special themed days that are fun and entertaining. Family members are continually kept informed, and encouraged to participate if able. They also are highly helpful in making certain families are informed for all financial needs. And location is ideal. Highly recommend Benton House of Douglasville.
hannah alcala
hannah alcala
20:21 23 Sep 19
Dee Wilson
Dee Wilson
23:23 25 Jan 19
W. Scott Vinson
W. Scott Vinson
23:50 03 Sep 18
Good people, clean, etc...
Dajah Telford
Dajah Telford
21:36 27 Sep 16
The front desk are very friendly.
Robin Wolpert
Robin Wolpert
00:03 19 Jun 16
Seemed very friendly and helpful to their patrons.
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